Customer
Hello, ada missed call dari nombor ni tadi.
Floee, AI assistant
Terima kasih kerana telefon semula. Ini Floee, pembantu AI Kemas Jaya. Boleh saya tahu nama penuh dan empat digit akhir IC anda?
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Floee for Collections.
Payment reminders and collection calls, done politely.
Chasing overdue payments takes hours of calls a day, most of them go unanswered, and promises to pay end up on sticky notes.
Trusted by teams across Malaysia
In practice.
Phone call, 10.05 am. Example conversation; names and numbers are made up.
Promise to pay logged for Friday
Phone call10.05 am
Customer
Hello, ada missed call dari nombor ni tadi.
Floee
Terima kasih kerana telefon semula. Ini Floee, pembantu AI Kemas Jaya. Boleh saya tahu nama penuh dan empat digit akhir IC anda?
Checked who it was speaking to first
Customer
Hafiz bin Rahman, 4417.
Floee
Terima kasih, Encik Hafiz. Bayaran RM350 untuk bulan September belum kami terima. Bila Encik boleh jelaskan?
Customer
Jumaat ni boleh.
Floee
Baik. Saya rekodkan janji bayar RM350 pada hari Jumaat, dan pautan bayaran dah dihantar ke WhatsApp Encik.
Promise to pay logged, link sent
What it handles
- Calls customers about overdue payments, in Malay or English, inside the hours you set.
- Checks it is speaking to the right person before it mentions the account.
- Logs each promise to pay with the amount and the date.
- Sends the payment link by WhatsApp while the customer is still on the line.
- Hands disputes and hardship cases to your team with the whole call.
What it never does
- Threaten, shame or pressure anyone.
- Discuss the account with anyone except the customer.
- Call outside the hours you set.
- Argue about a disputed amount. That goes to your team.
How Floee sets you up for success.
Three steps, with our team beside you for each one.
Hi, we’d like Floee for our clinic.
Tell us about your calls.
WhatsApp or call our team. Tell us what your callers ask, which channels you use and roughly how busy you get.
- Hours
- Prices
- Rules
- Voice
We set Floee up with you.
Our team loads your hours, prices and rules, picks a voice with you, tests every answer, and shows your staff the inbox.
Live on your number
Switch it on and watch it work.
Forward your number and turn on channels one at a time. We watch the first weeks with you and tune what needs it.
Hear Floee pick up.
Ask it something your callers ask every day. Then try to catch it out.